Annual Report 2010-2011
Our best financial year ever. Yet, it was not without its challenges: global flight disruption from the ash cloud of Eyjafjallajökull volcano; airport-closing snowfalls in Western Europe, the UK and the US; continued political instability in many parts of the world; destructive earthquakes in New Zealand; the devastating earthquake and tsunami in Japan; and in addition, increased aeropolitical pressure and rising jet fuel prices. This operating environment severely tested our ability to effectively manage the different facets of our business. The Emirates Group passed that test with undeniable success.