Mercator is a global provider of business technology solutions, delivering business transformation, process improvement and return on investment to more than 150 customers in five continents.
The IT division of Emirates Group launched in 1985 to serve the business technology requirements of Emirates and Dnata, but is now a fully-fledged worldwide provider of airline and airport solutions.
Named after a 16th-century mapmaker who made navigation easier for mariners by creating a map with a straight line that represented the earth's curvature, Mercator operates under the belief that simplicity is a great place to arrive at.
It spearheads the provision of automated systems and services for the air travel industry, providing financial management, cargo and logistics, passenger and airport solutions, process outsourcing, CRM and loyalty, hotel sales distribution, IT consulting and systems integration.
Employing more than 2000 staff in Dubai, with additional resources in India, Mercator can help reduce costs, improve processes and increase productivity. It is dedicated to providing quality products with the added-value features demanded by today's airlines and backing them up with excellent customer service.
In addition, it has strategic alliances with other international airline IT companies which ensures customers get the best products on the market while also facilitating Mercator’s ambitious development.
Clients across the world include major airlines such as Air New Zealand, British Airways, Emirates, Malaysia Airlines, Qantas, South African Airways, Singapore Airlines, SriLankan and Varig.