Emirates Loyalty Services
Emirates Loyalty Services is a consultancy offshoot of Emirates airline’s successful Skywards frequent flyer programme.
It offers a comprehensive range of CRM and loyalty solutions, covering every step from conception, creation and design to delivery, implementation, management and support.
Launched in 2006, its experienced team has already developed a global presence across multiple regions, with a client base spanning the Middle East, Africa, South and South East Asia, North and South America, and Europe.
It caters for both airlines and businesses within a diverse range of other industries and has undertaken many projects, ranging from a loyalty programme for telecom customers to a benefits scheme for Emirates Group employees.
Emirates Loyalty Services has the expertise required to engineer a strategy appropriate to the business and marketing objectives of firms based on current trends in the loyalty industry.
It offers strategic consulting services to help customers identify and understand the economic and driving factors of sustained programme performance, as well as advice on strategic growth and support for the day-to-day operational requirements of programmes.
Emirates Loyalty Services follows up with a full range of strategic marketing and creative services to ensure loyalty programme investment reaps rewards both for businesses and their customers.
Awards & Accolades
Skytrax - Airline of the Year Awards - Best Middle East Airline
The 15th Freddie Awards (Skywards) - Programme of the Year
The 15th Freddie Awards (Skywards) - Best Website